Immediate steps after online payment fraud or hacking
Step-by-Step Guide
Speed is critical. Call 1930 (Cyber Crime Helpline) immediately. Also call your bank's customer care to block your card/account. The faster you report, the higher the chance of recovering funds.
Banks can reverse fraudulent transactions if reported within 3 working days.
Cyber Crime: 1930
Legal Basis
- •IT Act 2000 — Section 66C, 66D
- •BNS Section 318 (Cheating)
- •RBI Master Direction on Digital Payment Security
Important Numbers
This playbook provides general legal information. Laws vary by state. For complex matters, consult a qualified lawyer. Free legal aid: NALSA 15100.